Effective Date: January 2026
1. INTRODUCTION
Belladonna Aesthetics & MedSpa ("Belladonna," "we," "us," or "our") respects your privacy and is committed to protecting your personal information in accordance with applicable federal and Florida laws, including HIPAA where applicable. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We may collect:
Name, phone number, email address, Appointment and scheduling details, Communication preferences,Information submitted through forms or booking tools, Limited health-related information necessary to coordinate services, Technical data such as IP address and device information.
3.How We Use Your Information
We use your information to: Schedule, confirm, and manage appointments. Send appointment confirmations, reminders, and service-related updates. Respond to inquiries and provide customer support. Improve operations and client experience. Comply with legal and regulatory obligations.
Appointment Communications (SMS & Calls)
By submitting your information or confirming an appointment, you consent to receive appointment-related text messages and phone calls from Belladonna Aesthetics & MedSpa. These communications may include confirmations, reminders, rescheduling notices, and service-related updates.
You acknowledge that communications may be delivered using automated systems, pre-recorded messages, or AI-assisted voice technology. Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may opt out of phone calls by contacting our office directly. Opting out may affect our ability to provide timely appointment notifications.
HIPAA Notice & Health Information
Belladonna Aesthetics & MedSpa complies with the Health Insurance Portability and Accountability Act (HIPAA) to the extent applicable. Any protected health information (PHI) collected is used solely for treatment, payment, and healthcare operations. We do not share PHI without authorization except as permitted or required by law.
Electronic communications such as text messages and emails may not be fully secure. By choosing to communicate electronically, you acknowledge and accept this risk.
Marketing Communications
If you separately opt in to receive marketing communications, we may send promotional messages. Marketing consent is not required for treatment and may be withdrawn at any time.
Information Sharing
We do not sell personal information. We may share information with trusted service providers for scheduling, communications, or payment processing, subject to confidentiality obligations.
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information, consistent with Florida law. No method of transmission is guaranteed to be fully secure.
Your Rights (Florida Residents)
You may request access, correction, or deletion of your personal information, subject to legal limitations, by contacting us directly.
Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted with a revised effective date.
Contact Us
For questions about this Privacy Policy, please contact Belladonna Aesthetics & MedSpa.
Terms of Service
Effective Date: January 2026
These Terms of Service ("Terms") govern your use of Belladonna Aesthetics & MedSpa’s website, booking platforms, forms, and communication systems. By using our services, you agree to these Terms.
Services
Belladonna Aesthetics & MedSpa provides aesthetic, wellness, and medspa services subject to medical evaluation and professional discretion.
Appointments & Communications
By submitting your information or confirming an appointment, you agree to receive appointment-related calls and text messages from Belladonna Aesthetics & MedSpa, including confirmations, reminders, and scheduling updates.
You acknowledge that communications may be sent using automated systems, pre-recorded messages, or AI-assisted voice technology.
Consent & Opt-Out
You may opt out of text messages at any time by replying STOP. You may opt out of phone calls by contacting our office. Opting out may limit our ability to deliver appointment-related notices.
HIPAA Acknowledgment
Certain services may involve the collection of protected health information. By using our services, you acknowledge that Belladonna Aesthetics & MedSpa will handle such information in accordance with HIPAA and applicable Florida healthcare privacy laws.
No Medical Advice
Content provided through our website or communications is for informational purposes only and does not constitute medical advice. Treatment decisions are made following consultation with licensed professionals.
Payments, Cancellations & No-Shows
Fees, deposits, cancellation policies, and no-show policies will be disclosed at booking and are incorporated into these Terms.
Limitation of Liability
To the fullest extent permitted under Florida law, Belladonna Aesthetics & MedSpa shall not be liable for indirect, incidental, or consequential damages arising from use of our services or communications.
Modifications
We reserve the right to modify these Terms at any time. Updates are effective upon posting.
Governing Law
These Terms are governed by the laws of the State of Florida.
Contact Information
For questions regarding these Terms, please contact Belladonna Aesthetics & MedSpa.